KPI Associate Certification

KPI Associate Certification can be gained via a virtual offering or in person! Experience the entire program as a series of webinars, facilitated group activities, and an online exam. All sessions, including small group exercises, will be facilitated by an expert facilitating consultant.

Price: $2,700

Available discounts for courses hosted in the United States

Early Bird Discount Save $300 if you register 30 days before the course starts	Public Sector Discount Save $150 if you work for a non-profit or a government organization	Group Rate Discount Save $300 each if your team of 3 or more register for the same course

Schedule and Registration

View all of our upcoming KPI courses

Program Overview

The Key Performance Indicator Associate Certification Program provides an introduction to KPIs and their strategic context, and then introduces participants to a step-by-step methodology that can be used to develop various types of KPIs. Created by the Balanced Scorecard Institute and offered in association with the George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies, the KPI certification is designed to teach best practices to anyone involved in developing performance measures.

Who Should Attend

This course is recommended for those interested in learning best practices for performance measurement including identifying key performance indicators (KPIs) and using them to assess strategy efficacy. Courses are taught by highly-experienced instructors with backgrounds in private, public, and nonprofit-sector organizations.

Participants will learn how to:

• Create buy-in and a culture of continuous performance improvement
• Drive performance-informed budgeting and accountability
• Develop best practice KPIs, performance targets, and management dashboards
• Improve performance of departments, teams, programs, projects, risks, and individuals
• Communicate performance information throughout the organization to better inform decision making

Course Outline

Sessions 1 & 2: Introduction to KPIs and KPI Development

• Introduction to Application Exercises, KPI Case Studies, Tools, Templates, and Supplemental Resources
• Introduction to KPIs and Strategic Management
• Different Types of KPIs
• Understanding Strategic Context and Goal Setting
• Developing and Mapping Strategic Objectives
• Creating the Right Performance Measurement Culture to Build Buy-in

Sessions 3 & 4: Performance Measure Development Process

• The Process of Developing Performance Measures
• Step 1: Describe the Intended Result(s)
• Step 2: Understand Alternative Measures
• Using the Logic Model to Develop Alternative Measures
• Using the Process Flow Analysis to Develop Alternative Measures

Sessions 5 & 6: Performance Measure Development Process, cont

• Step 2: Understand Alternative Measures, cont.
• Using the Cause-Effect Analysis to Develop Alternative Measures
• Step 3: Select the Right Measurement(s) for Each Objective
• Step 4: Define Composite Indices as Needed
• Step 5: Set Targets & Thresholds
• Step 6: Define and Document Selected Performance Measures

Attendees will be eligible to upgrade to KPI Professional by enrolling in the KPI Professional Part 2 course. 

6 Sessions Per Program

Each program will include one 60-90-minute lecture webinar, plus a 60-90-minute small group exercise.

Session Lecture

For the first half of each session, an expert consultant will present content to the entire class. Much like BSI’s other educational webinars, this presentation will intersperse polling questions and other activities and will include a Q&A session at the end.

Session Small Group Exercise

For the second half of each session, delegates will be split into small groups. The groups will be tasked with completing a small group exercise. All exercises will be facilitated by an expert consultant. Participants in the LIVE ONLINE are required to engage via web camera and microphone.

Reading, Quizzes and Exam

Sessions will be complemented with reading assignments, quizzes (not graded), discussion board dialog, and small-group instructor feedback. Upon completion of the course, participants will be required to take and pass the online KPIA Exam to become certified.

The Value of Online Training

Online BSI courses are minimally discounted compared to our live in-person courses. Just as many Universities have found, the cost related to offering a quality course online are just as high, if not higher, than offering a course in person. Direct interaction with experienced BSI consultants is integral to the quality of all our programs, live or online. BSI consultants facilitate all interactive exercises in addition to the lecture, so each participant will likely see 120-180 minutes of instructor time each week, in addition to discussion board and homework review. The value of the content is the same, only the delivery is designed to meet the needs of those that can’t (or don’t want) to travel or be away from their office for five days.

About Our Partnership

In order to provide a seamless, high quality learning experience for the current and aspiring strategy leaders, BSI has partnered with The George Washington University’s Center for Excellence in Public Leadership (GW CEPL), a part of the College of Professional Studies.

Together, our partnership will provide the rigorous, academically grounded, leadership development-focused content and learning environment that is the hallmark of GWU’s executive education programs. Our partnership also offers the critical bench strength in teaching, consulting, and program support that enables the highest quality of client support.

Continuing Education Units

All BSI Certification Program participants qualify for GWU Continuing Education Units. Attendees completing the 6-session program qualify for 2 CEUs.